rh85 Privacy Policy

Who We Are

rh85 is an online gaming and sports betting platform operated at rh85.cam, providing casino games, live dealer tables, slots, bingo, color game, racing, and sports betting services to players in the Philippines. For the purposes of Philippine data protection law, rh85 is the personal information controller responsible for the collection and processing of personal data submitted by players and visitors through rh85.cam.

This Privacy Policy applies to all interactions you have with rh85.cam, including account registration, gameplay, payment transactions, customer support communications, and general website browsing. References to "rh85," "we," "our," or "us" throughout this Policy refer to the rh85 platform and its operating entity.

For general inquiries regarding this Privacy Policy or to exercise your data subject rights, please contact rh85 via the 24/7 live chat on rh85.cam or by email at [email protected].

Scope of This Policy

This Privacy Policy covers all personal information collected and processed by rh85 in connection with your use of the rh85 platform, including:

• Information provided by you during account registration, KYC verification, and account settings management
• Information generated through your use of rh85, including gameplay activity, transaction history, and login session data
• Information received from third-party payment providers (GCash, Maya, BPI, BDO, and others) in connection with deposits and withdrawals
• Information collected automatically through cookies, device identifiers, and web analytics tools
• Communications you send to rh85's customer support team via live chat or email

This Policy does not apply to third-party websites or services linked from rh85.cam, nor to game providers who operate their own platforms accessed through rh85. rh85 is not responsible for the privacy practices of those third parties. You are encouraged to review the privacy policies of any third-party services you access in connection with your rh85 experience.

Personal Data We Collect

rh85 collects only the personal information that is necessary for the purposes described in this Policy. The categories of personal data we collect are set out in the table below:

rh85 does not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect information regarding racial or ethnic origin, political opinions, religious beliefs, or health data beyond that which may be incidentally relevant to responsible gaming assessments.

How rh85 Uses Your Personal Data

rh85 uses the personal data we collect for the following specific and legitimate purposes:

• Account Creation and Management: To register your rh85 account, authenticate your identity at login, manage your account settings, and maintain an accurate record of your account status.
• Identity Verification (KYC): To verify that you meet the eligibility requirements to hold an rh85 account — including age verification (21+) and identity confirmation — in compliance with PAGCOR guidelines and Philippine anti-money laundering requirements under the AMLA.
• Payment Processing: To process deposits to your rh85 Wallet, execute withdrawal requests to your designated payment account, and maintain an accurate transaction ledger. Payment data is processed through authorized Philippine payment providers.
• Game Delivery and Record-Keeping: To provide access to games, record gameplay history and results, maintain bet records, and resolve any disputes arising from game outcomes.
• Responsible Gaming: To monitor gameplay patterns for indicators of problematic gambling behavior, administer deposit limits, cooling-off periods, and self-exclusion tools, and fulfill our obligations under PAGCOR's responsible gaming framework.
• Regulatory Compliance: To satisfy rh85's reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines, including the preparation of covered transaction reports and suspicious transaction reports as required by law.
• Customer Support: To respond to your inquiries, resolve disputes, investigate complaints, and provide assistance through rh85's 24/7 live chat and email support channels.
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized account access, fraud, bonus abuse, money laundering, and other prohibited activities on the rh85 platform.
• Platform Improvement: To analyze aggregated, anonymized usage patterns to improve platform performance, game selection, user interface design, and the overall rh85 experience for Filipino players.
• Communications: To send you service-related notifications — such as transaction confirmations, security alerts, and promotional offer updates — where you have not opted out of such communications.

Legal Basis for Processing Your Data

Under the Philippine Data Privacy Act of 2012 and its implementing rules, rh85 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing your registration data, KYC documents, financial information, and gameplay records is necessary to perform the contract between rh85 and you as a registered player — specifically, to deliver the gaming services you have signed up for, process your deposits and withdrawals, and maintain your account.
• Legal Obligation: rh85 is required to collect and retain certain categories of personal data to fulfill its obligations under Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160 as amended), and the Data Privacy Act of 2012. This includes KYC identity verification, transaction records, and regulatory reporting.
• Legitimate Interests: rh85 processes certain technical data, gameplay analytics, and fraud prevention data based on legitimate interests — specifically, the interest in maintaining a secure, fair, and compliant gaming platform for the benefit of all players. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.
• Consent: Where rh85 sends optional promotional communications or processes personal data for purposes not covered by the above bases, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

rh85 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We share your personal information only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Service Providers: rh85 shares relevant financial data with authorized Philippine payment processors — including GCash, Maya, BPI, BDO, UnionBank, Metrobank, and 7-Eleven Cliqq — as required to process your deposits and withdrawals. These providers are contractually bound to process your data only for payment processing purposes.
• Game Providers: Game session data (including bet records and game results) may be processed by rh85's licensed game providers — including JILI Games, Pragmatic Play, PG Soft, and Evolution Gaming — as necessary to deliver the game, maintain fairness records, and resolve disputes. Game providers are contractually required to maintain appropriate data security standards.
• Identity Verification Services: KYC documents may be processed by authorized identity verification partners engaged by rh85 to assist with the verification process. These partners operate under data processing agreements consistent with applicable Philippine data protection law.
• Regulatory and Law Enforcement Authorities: rh85 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required to do so by law, court order, or lawful regulatory request. rh85 will disclose only the minimum information required by the relevant legal obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of rh85's business operations, personal data held by rh85 may be transferred to the successor entity, subject to that entity assuming the privacy obligations set out in this Policy. Players will be notified of any such transfer that materially affects the processing of their personal data.
• With Your Explicit Consent: rh85 may share your personal data with other third parties where you have provided specific, informed consent for such sharing.

Data Retention

rh85 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce rh85's agreements. The following general retention periods apply:

• Account and KYC Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act's retention obligations.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and PAGCOR regulations.
• Gameplay Records: Individual game round records and bet history are retained for a minimum of ninety (90) days from the date of the game session, and may be retained for longer periods where a dispute or investigation is ongoing.
• Support Communications: Customer support chat transcripts and email correspondence are retained for a minimum of two (2) years from the date of the communication, or longer where relevant to an ongoing complaint or legal matter.
• Marketing Consent Records: Records of your marketing communication preferences and consent status are retained for the duration of your account and for two (2) years following account closure.

Where personal data is no longer required for its original purpose and no legal retention obligation applies, rh85 will securely delete or anonymize such data in a manner that prevents its reconstruction or re-identification.

Data Security

rh85 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our current security measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your device and rh85 servers is encrypted using TLS 1.3 protocol. The padlock indicator in your browser confirms your connection to rh85.cam is secure.
• Encryption at Rest: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on rh85's servers using industry-standard encryption algorithms.
• Access Controls: Access to personal data within rh85's systems is restricted on a need-to-know basis. Staff members access only the data necessary to perform their specific job functions. All access is logged and auditable.
• Password Security: Account passwords are stored using a one-way cryptographic hashing function. rh85 never stores or transmits passwords in plaintext. No rh85 staff member is able to retrieve your password; only a password reset is possible.
• Two-Factor Authentication: OTP-based two-factor authentication is applied for account logins from new or unrecognized devices, providing an additional security layer beyond the account password.
• Regular Security Assessments: rh85 conducts regular technical security reviews of its platform infrastructure, including penetration testing and vulnerability assessments, to identify and remediate security weaknesses.

Cookies & Tracking Technologies

rh85 uses cookies and similar tracking technologies on rh85.cam to provide a functional, secure, and improved user experience. A cookie is a small text file placed on your device by the rh85 website. The types of cookies used by rh85 are:

• Strictly Necessary Cookies: These cookies are essential for rh85.cam to function correctly. They include session authentication cookies that keep you logged in, security cookies that support two-factor authentication and anti-fraud measures, and load-balancing cookies. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your chosen language, display settings, and "Remember Me" login preference — to provide a more personalized experience across sessions. Disabling these cookies may limit your access to certain convenience features.
• Analytics Cookies: rh85 uses anonymized analytics data to understand how players navigate and use the platform, which pages are most visited, and where technical issues occur. Analytics data is aggregated and does not identify individual users. This information is used solely to improve the rh85 platform experience.

rh85 does not use third-party advertising or behavioral tracking cookies that profile your activity across external websites for commercial targeting purposes. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will affect your ability to log in and use the rh85 platform normally.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rh85. rh85 is committed to facilitating the exercise of these rights promptly and without undue burden:

To exercise any of these rights, please contact rh85 via the 24/7 live chat on rh85.cam or by email at [email protected]. We will respond to all verified data subject requests within fifteen (15) business days of receipt, and will communicate any extension of this period where a complex request requires additional time.

Children & Minors

rh85 is strictly an adult gaming platform intended exclusively for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gambling in the Philippines. rh85 does not knowingly collect, process, or store personal data of individuals under 21 years of age.

If rh85 discovers or is informed that it has collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, void any balances or wagers associated with that account, and securely delete all personal data collected from that individual within a reasonable period, subject to any applicable legal retention requirements.

Parents and guardians who become aware that a minor under their care may have registered an rh85 account are encouraged to contact rh85 immediately via the 24/7 live chat or email at [email protected] so that the account can be closed and any associated data can be handled appropriately.

Cross-Border Data Transfers

rh85 operates as a platform serving the Philippine market, and the majority of personal data processing occurs within data infrastructure serving the Philippines and the Asia-Pacific region. However, some of rh85's third-party service providers — including international game providers such as Evolution Gaming, Pragmatic Play, and PG Soft — may process certain gameplay data outside the Philippines as part of their global service delivery.

Where personal data is transferred to or processed by parties outside the Philippines, rh85 takes appropriate steps to ensure that such transfers comply with the Data Privacy Act of 2012, including by:

• Entering into data processing agreements with international service providers that include appropriate data protection obligations
• Ensuring that recipient countries or organizations provide an adequate level of protection for personal data, consistent with Philippine data protection standards
• Where required, obtaining your consent to such transfers as part of the account registration process

Changes to This Privacy Policy

rh85 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The effective date displayed at the top of this Policy will be updated whenever material changes are made.

When we make material changes to this Privacy Policy, rh85 will notify registered players through a notification displayed upon their next login to the rh85 platform, or via the mobile number or email address registered on their account. For non-material updates — such as clarifications, formatting corrections, or minor wording adjustments — the Policy will be updated without individual player notification.

Your continued use of rh85.cam following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The most current version of this Privacy Policy will always be accessible at rh85.cam/privacy-policy. We encourage you to review this Policy periodically to stay informed of how rh85 protects your personal data.

Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by rh85, please contact us through any of the following channels:

• Live Chat: Available 24/7 directly on rh85.cam — the fastest route to our support team for account-specific privacy queries, data subject rights requests, or urgent concerns regarding your personal data.
• Email: [email protected] — for formal written privacy complaints, data subject access requests, or inquiries requiring a written response for your records. rh85 aims to respond to all email privacy inquiries within two (2) business days.

If you are not satisfied with rh85's response to your privacy concern or data subject rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012. Contact information for the NPC is publicly available through the Philippine government's official channels.

For responsible gaming concerns — including requests for self-exclusion, deposit limit adjustments, or cooling-off periods — please contact rh85 via the 24/7 live chat or refer to the Responsible Gaming page for detailed guidance and available tools.

This Privacy Policy was last reviewed and updated on 1 January 2026. rh85 reserves the right to update this Policy at any time in accordance with Section 13 above.